Our Commitment to Your Privacy

At Archivalcontext, we believe learning should be built on trust. This privacy policy explains how we collect, use, and protect your information when you use our online education platform. We've written this in plain language because we think you deserve to understand exactly what happens with your data.

We collect only what we need to provide you with excellent learning experiences and keep your account secure. Your educational journey is personal, and we treat your information with the respect it deserves. This policy covers our website, learning platform, and all related services.

Information We Collect

Account Information

When you create an account with Archivalcontext, we collect basic information to set up your profile and enable communication. This includes your name, email address, and chosen password. If you enroll in paid courses, we also collect billing information through our secure payment processors.

Learning Activity Data

To help you track progress and provide personalized recommendations, we collect data about your learning activities. This includes which courses you view, quiz scores, assignment submissions, time spent on lessons, and completion rates. We use this information to improve your learning experience and help you identify areas where you might need additional support.

Technical Information

Like most websites, we automatically collect certain technical information when you visit our platform. This includes your IP address, browser type, device information, and how you interact with our site. We use this data to maintain platform security, troubleshoot technical issues, and understand how people use our services.

How We Use Your Information

• Provide access to courses, quizzes, and interactive learning materials you've enrolled in
• Track your progress and generate personalized learning recommendations based on your activity
• Send important updates about your courses, platform changes, and educational opportunities
• Process payments securely and maintain accurate billing records for your purchases
• Respond to your questions and provide technical support when you need help
• Improve our platform by analyzing usage patterns and identifying areas for enhancement
• Maintain security and prevent fraudulent activity or unauthorized access to accounts
• Comply with legal obligations and respond to valid legal requests when required

We use automated systems to analyze learning patterns and provide helpful insights. For example, if many students struggle with a particular quiz question, we might flag it for review or create additional explanatory content. These systems help us continuously improve the learning experience for everyone.

Information Sharing and Disclosure

We share your information only in specific, limited circumstances. We work with trusted service providers who help us operate our platform, such as hosting providers, payment processors, and email delivery services. These providers are contractually required to protect your data and use it only for the services they provide to us.

We may disclose information when required by law, such as responding to valid legal processes or protecting against security threats. If Archivalcontext is involved in a merger or acquisition, your information may be transferred to the new entity, but we'll notify you before this happens and before any changes to how your data is handled.

Data Security and Retention

We implement technical and organizational measures to protect your information from unauthorized access, loss, or misuse. This includes encryption of data in transit using industry-standard protocols, secure storage with access controls, regular security audits, and employee training on data protection practices.

We retain your personal information for as long as your account is active or as needed to provide services. If you close your account, we'll delete or anonymize your personal data within 90 days, except where we're required to retain certain information for legal or legitimate business purposes. Learning progress data may be retained longer to help improve our educational content.

Your Privacy Rights

You have significant control over your personal information. Depending on your location, you may have specific legal rights regarding your data. Here's what you can do:

• Access and download a copy of your personal information at any time through your account settings
• Correct inaccurate information by updating your profile or contacting our support team
• Delete your account and request removal of your personal data, subject to legal retention requirements
• Object to certain data processing activities or request restrictions on how we use your information
• Opt out of marketing communications while still receiving essential service notifications
• Request data portability to transfer your information to another service in a structured format

To exercise any of these rights, contact us at support@archivalcontext.com. We'll respond to your request within 30 days. If you're not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.

Cookies and Tracking Technologies

We use cookies and similar technologies to remember your preferences, keep you logged in, and understand how you use our platform. Essential cookies are necessary for the platform to function properly. Analytics cookies help us understand usage patterns and improve our services. You can control cookie preferences through your browser settings, though disabling certain cookies may limit platform functionality.

We don't use advertising cookies or share data with advertising networks. Our tracking is focused solely on improving your learning experience and maintaining platform security.

Children's Privacy

Archivalcontext is designed for learners of all ages, but we take special care with information from users under 16. If you're under 16, please have a parent or guardian review this policy and help you create your account. Parents can contact us at any time to review, modify, or delete their child's information. We collect only the minimum information necessary for educational purposes and never use it for marketing.

International Data Transfers

Archivalcontext operates internationally and serves learners worldwide. Your information may be transferred to and processed in countries different from where you live. We ensure appropriate safeguards are in place to protect your data during international transfers, including using standard contractual clauses and working with providers who maintain strong data protection standards.

Changes to This Policy

We may update this privacy policy occasionally to reflect changes in our practices or legal requirements. We'll notify you of significant changes by email or through a prominent notice on our platform. The date at the top of this policy shows when it was last updated. We encourage you to review this policy periodically to stay informed about how we protect your information.